Privacy Policy for Bin Yaber Driving Institute

 

This Privacy Policy outlines how Bin Yaber Driving Institute collects, uses, and protects personal information obtained from users of our driving courses and services in the United Arab Emirates.

Information We Collect:

Personal Information:

We collect personal information such as your name, address, contact number, email address, and Emirates ID details during the course registration process.

Document Information:

we may also collect and process specific documents, including but not limited to Emirates ID, passport copy, visa copy, and existing driving license copy, during the course registration process for the purpose of student verification and authentication. These documents are essential to ensure the accuracy and legitimacy of student profiles within our platform.

Driving Information:

To provide our services, we may collect information related to your driving history, license details, and other relevant information required for our courses.

Payment Information:

When you make payments for our services, we collect necessary payment information, including credit card details, to ensure secure transactions.

Device and Location Information:

When using our online services or mobile app, we may collect device information, IP addresses, and location data to enhance user experience and for analytical purposes.

How We Use Your Information:

Service Delivery:

We use your personal information to provide driving courses and related services as requested.

Communication:

Your contact information is used for communication regarding course details, updates, and promotional offers.

Payment Processing:

Payment information is used solely for processing transactions securely.

Improvement of Services:

We analyze usage patterns to enhance our services, troubleshoot issues, and improve our website and app functionality.

Information Sharing:

Third-Party Service Providers:

We may share necessary information with third-party service providers assisting us in delivering and managing our services.
All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties

Legal Compliance:

We may disclose information in compliance with UAE laws or in response to legal processes.

Your Choices:

Opt-Out:

You can opt-out of receiving promotional communications by following the instructions in our emails.

Access and Update:

You have the right to access and update your personal information by contacting us using the details provided below.

Email: care@binyaber.com

Contact: 800 293 (Toll Free)

Security:

We employ diligent measures to safeguard your personal information, employing industry-standard practices to prevent unauthorized access and ensure the security of your data.

All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.

Terms & Conditions:  

  • OFAC Compliance: Bin yaber will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.”

Governing Law:

  • UAE Jurisdiction: “Any purchase, dispute, or claim arising out of or in connection with Bin Yaber shall be governed and construed in accordance with the laws of UAE.”

Refund Policy:

  • Cash Refunds Only: Refunds will be issued in cash only
  • The refund accruing shall be processed within 7-10 working days from the date of the cancellation request and subject to refund approval

Method of Payment:

  • Accepted Cards and Currency: We accept payments online using Visa and MasterCard credit/debit cards in AED